Talk to PawPulse

Real humans. Real pet parents. We typically reply within one business day.

Customer Care

For order help, returns, sizing or anything product-related:
hello@getpawpulse.store

Partnerships & Press

Working with veterinarians, content creators or media outlets:
partnerships@getpawpulse.store

Response Times

• Order & shipping questions: same business day
• Returns & refunds: within 24 hours
• Product advice: 1–2 business days

Before You Email

You'll find quick answers to the most-asked questions on our FAQ page and full delivery information on Shipping & Returns.